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Knowledge Base | Faq | General

Changing licensed domain name or IP address

Question:

I have ordered an iHost, iPanel, or iAds license key, and I need to change my licensed domain name or IP address. How do I do this?

Answer:

To change your licensed domain name or IP address:

  1. Login to your client area at centova.com.
  2. Click Manage Product Licenses and select your license.
  3. Click the Re-issue license key link. (See the section below if you do not see a Re-issue license key link.)

The next time you access the iHost/iPanel/iAds software on your server, it will automatically update our licensing servers with the IP address and domain upon which it is running.

I do not see a "Re-issue license key" link

If you have located your license and clicked on it, but you do not see a Re-issue license key link, then either:

  1. You have not yet issued this license key, in which case you do not need to re-issue it -- just install the software normally and it will update your domain name automatically as part of the installation process,

    OR

  2. You already (previously) clicked the Re-issue license key link, and the license is already waiting to be updated. Just access the software normally and it will update your domain name automatically.