Centova Technologies Inc.

Products and Services

Centova Cast
Customer Support
Centova Technologies
 

Knowledge Base | Faq | IHost

Plesk Account Creation Failed: template does not exist

Question:

Plesk Account Creation Failed: template does not exist

Answer:

Q: My provision queue shows errors. When i check the event log for the exact error i get a error similar to: Account Creation Failed: template does not exist

A: This error message is coming direct from the Plesk API. When configuring the package, you have to enter the client and domain template names. These are currently incorrect so you will need to correct them in Configuration --> Manage packages --> edit your current packages.