Centova Technologies Inc.

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Knowledge Base | Faq | IPanel

I applied a manual payment for an order but it's still showing as

Question:

I applied a manual payment for an order but it's still showing as

Answer:

Check the following:

Was the payment amount sufficient to cover the cost of the invoice? (If there were prior invoices, part of the payment may have covered those outstanding invoices instead.) If the payment amount was sufficient and/or the account balance is $0, then your cron job is not running and needs to be fixed. Please see: https://www.ihostdev.com/isupport/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=53