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Knowledge Base | Faq | IPanel

My Paypal payments are not registering in the system

Question:

My Paypal payments are not registering in the system

Answer:

This would be due to paypal's ipn will not send a notification to secondary email address's.

To correct the issue under the paypal gateway add your secondary email address so this is what your customers will see then seperated by a comma add your primary after it. ex: secondemail@email.com, primary@email.com

This will allow ihost/ipanel to still be notified from paypal and only show your secondary email address to your clients.