Centova Technologies Inc.

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Centova Cast
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Centova Technologies

Knowledge Base | Centova Cast v2 | Troubleshooting

Errors on stream start pages


I'm receiving an error when I attempt to access my stream start pages. How do I resolve this?


This indicates that Apache's mod_rewrite module is either not installed on your server, or is not being activated from the .htaccess file provided with Centova Cast.

Ask your systems administrator to verify that mod_rewrite is installed, and then restart Apache. If the problem persists, it's likely that Apache has not been configured to read the .htaccess file in the start directory in the Centova Cast web root.

To fix this, ask your systems administrator to use Apache's AllowOverride All directive to instruct Apache to read the .htaccess file provided with Centova Cast. When mod_rewrite is properly configured and Apache is configured to read the .htaccess file, the start pages will appear.