Centova Technologies Inc.

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Centova Cast
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Centova Technologies
 

Knowledge Base | General | Installation

Does my paid installation fee cover the installation of [...]?

Question:

Does my paid installation fee cover the installation/configuration of MySQL, Linux, etc?

Answer:

Centova Cast's installation service is for Centova Cast itself; your server must meet the minimum system requirements for Centova Cast before we can perform the installation. Refer to the appropriate section below depending on the version of Centova Cast you have ordered.

Centova Cast v3.x (Linux)

The Centova Cast v3.x system requirements are provided in the Centova Cast Installation Manual.

Your installation fee does not include the installation/configuration of MySQL, installation/configuration of your OS, or repairing any pre-existing problems with your server that may prevent installation.

Your installation fee does cover the following:

  • installation of Centova Cast itself
  • the conditional money-back guarantee noted on the installation prerequisites page, ensuring that it will be installed correctly
  • installation of your ShoutCast v2 server software OR IceCast v2 server software
  • installation of your ices-cc source software OR sc_trans v2 source software

Note that unlike Centova Cast v2.x, v3.x provides its own web server and application stack, and does not require an external web server, PHP, or FTP server.

Centova Cast v3.x (Windows)

The Centova Cast v3.x system requirements are provided in the Centova Cast Installation Manual.

Your installation fee does not include the installation/configuration of Windows Media Services, installation/configuration of your Windows OS, or repairing any pre-existing problems with your server that may prevent installation.

Your installation fee does cover the following:

  • installation of the Centova Cast Windows Control Daemon itself
  • the conditional money-back guarantee noted on the installation prerequisites page, ensuring that it will be installed correctly

Note that Centova Cast on Windows is an add-on which works in conjunction with an existing Centova Cast on Linux installation. As such you do not need to install any web server or database software on your Windows server to use this solution.

Centova Cast v2.x

The Centova Cast v2.x system requirements are provided on the System Requirements page. These requirements must be met before we can perform your installation.

Your installation fee does not include the installation of PHP extensions, nor installation/configuration of PHP, Apache, MySQL, nor installation/configuration of your OS, nor cleaning your home, nor walking your dog, nor any of a wide variety of other services that have nothing to do with installing Centova Cast itself.

Your installation fee does cover the following:

  • installation of Centova Cast itself
  • the conditional money-back guarantee noted on the installation prerequisites page, ensuring that it will be installed correctly
  • installation of your ShoutCast server software OR IceCast server software
  • installation of your ices-cc source software OR sc_trans source software

Note that the last two items above are listed as part of the minimum system requirements but we will install these for you as a courtesy service at no additional charge as part of your installation fee.

Other Services

If you require a qualified systems administrator to perform services not covered by your installation fee, we will be pleased to do so as an additional service billed at our standard hourly rate. Contact us for details.

Also, please note that these conditions are not hidden in the "fine print" -- they're clearly stated in the installation prerequisites which are made prominently available on the page from which you purchased installation service.