Knowledge Base | General | Troubleshooting
Listener statistics show more listeners than listener limit
I notice that in my listener statistics, some hours show more listeners than the listener limit for the stream. How is this possible?
Centova Cast's listener graphs display the total number of distinct listeners (not simultaneous listeners) in a given hour. So for example, if one listener tunes in, then disconnects, and then another tunes in a few minutes later, this is considered two listeners.
We feel that the hourly distinct listener count is a more valuable metric than hourly simultaneous listeners, given that you already know the maximum listener limit for the stream.