Technical Support
Need help resolving an issue with one of our products? Try searching our knowledge base now:
Support Resources
For unofficial (community) support and discussion, please visit the forums:
We are also pleased to offer comprehensive documentation for each of our products:
We are also pleased to offer comprehensive documentation for each of our products:
Helpdesk
Have a question? Need an answer? Please open a ticket with our helpdesk.
Our business hours are 9am - 5:30pm PST, Mon - Sat, and we are closed on Sundays. Tickets are typically addressed within an hour or two during business hours, and in any event, virtually always within 24 hours of receipt.
- Sales department
For all sales, pre-sales, and billing inquiries.
- Support department
For all technical support matters regarding any of our products.
Our business hours are 9am - 5:30pm PST, Mon - Sat, and we are closed on Sundays. Tickets are typically addressed within an hour or two during business hours, and in any event, virtually always within 24 hours of receipt.
En Español
Le pedimos tome en cuenta que si bien algunos de nuestros representantes hablan español, Centova Technologies no cuenta con personal dedicado para este lenguaje. Los tickets en español serán atendidos por el siguiente representante de habla hispana que se encuentre disponible, sin embargo los tiempos de respuesta pueden ser significativamente mayores que para el idioma inglés.