Centova Cast
v2.1.4

 
 
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Does my paid installation fee cover the installation of [...]?
Aug 13, 2014 09:00am
Question:
Does my paid installation fee cover the installation/configuration of PHP, PHP extensions, MySQL, Apache, Linux, etc?
Answer:
Centova Cast's installation service is for Centova Cast itself; your server must meet our minimum system requirements before we can perform the installation.

Your installation fee does not include the installation of PHP extensions, nor installation/configuration of PHP, Apache, MySQL, nor installation/configuration of your OS, nor cleaning your home, nor walking your dog, nor any of a wide variety of other services that have nothing to do with installing Centova Cast itself.

Your installation fee does cover the following:
  • installation of Centova Cast itself
  • the conditional money-back guarantee noted on the installation prerequisites page, ensuring that it will be installed correctly
  • installation of your ShoutCast server software OR IceCast server software
  • installation of your ices-cc source software OR sc_trans source software
Note that the last two items above are listed as part of the minimum system requirements but we will install these for you as a courtesy service at no additional charge as part of your installation fee.

If you require a qualified systems administrator to perform services not covered by your installation fee, we will be pleased to do so as an additional service billed at our standard hourly rate.  Contact us for details.

Also, please note that these conditions are not hidden in the "fine print" -- they're clearly stated in the installation prerequisites which are made prominently available on the page from which you purchased installation service.

Posted by Centova Technologies
feedme@centova.com