This indicates that Centova Cast could not start your streaming server (ShoutCast or IceCast).  To determine why ShoutCast or IceCast could not start, you will need to review the server logs.  To do so:

1. Login to the affected account and click the View Logs link under the Management heading.
2. Scroll to the bottom of the log page and select click the Error Log link.
3. Review the error log to determine the cause of the startup failure.
   

While this problem can have a number of potential causes, the most common is a port conflict, indicated by the presence of the following message in the log (under ShoutCast):


This indicates that another application is using the same port number that you assigned to your stream.  To correct this error, you need to either stop the other application from using this port number, or change your stream settings to use an alternate port.


My error log is empty

If the error log is empty, this usually indicates that the path to your ShoutCast or IceCast server is incorrect.  To fix this, edit /home/centovacast/system/config.php and modify the appropriate settings.


My error log says the port is in use, but it's not

If you see the "FATAL ERROR! Some other process is using this port!" error, but you know the port is not in use, this usually indicates that you've configured the stream to listen on an IP address that has not been configured on your server.

Please check the IP address configured for the stream and ensure that it matches one of the IP addresses configured on your server.