Centova Technologies will be performing infrastructure upgrades on March 23 which may involve brief periods of downtime for certain services throughout the day.  Read on for details.

Maintenance window: Mar 23 2010 08:00 - 23:00 PST


Details

Centova Technologies will be performing upgrades on Tuesday, March 23 to begin expanding our network infrastructure into an additional datacenter facility to further improve the redundancy of our hosting cluster.

This will be a multi-stage process, the first stage of which will involve expanding our secure and licensing server clusters to the new facility this coming Tuesday.  While we anticipate that this process should be largely transparent to our clients, the following services may be impacted by occasional brief periods (5 minutes or less) of unavailability or degraded service throughout the day:

• Client control panel and billing services
• Helpdesk services
  
• Accessibility of individual licensing servers

Centova Technologies' software products are designed to be tolerant of brief licensing server outages and should not be impacted.  To further guard against any interruption of licensing service, our technicians will ensure that at least one licensing server remains online and reachable at all times throughout the duration of the maintenance period.

We thank you for your patience during this period of transition.