Knowledge Base | Centova Cast v2 | Troubleshooting
Login page refreshes with no errors upon login
When I attempt to login to Centova Cast, the login page just refreshes. No errors are displayed, and I'm unable to actually login.
This usually indicates a PHP error that is being suppressed by your PHP
configuration. Edit your
php.ini file and make these changes:
error_reporting = E_ALL & ~E_NOTICE display_errors = On
Then re-start your web server and try logging in again. You should see one or more PHP errors (often the error will be related to your PHP session save paths) and you'll need to get your systems administrator to look into these errors. In most cases, they will not be specific to Centova Cast.
If you do not see any errors after making the above changes, it's possible that you're editing the wrong php.ini file. Launch the following URL in your web browser:
Replace url-to-centovacast to the actual URL to your Centova Cast installation. Under "Checking PHP version", the path to the correct php.ini file will be displayed.