Centova Technologies Inc.

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Centova Cast
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Documentation | Administration Manual | Reference Manual

Managing E-mail Messages

Every E-mail message sent by Centova Cast to administrators or clients can be customized via the E-mail management page.

To access the E-mail management page, click the E-mails link under the Settings heading in the navigation menu.

The Message List

The message list displays all available E-mail messages. Click on the Edit Message icon next to a message to launch the message editor.

Editing Messages

The message editor provides the following fields:

  • Subject
    Specifies the text to use in the "subject" line of the E-mail message.

  • Message text
    Specifies the plain text content for the E-mail message. This represents the body of the message, and will be displayed by E-mail mail clients which do not support HTML messages.

    After composing a text version of your message, you may optionally click the To HTML button to automatically generate an HTML version of the message based on your text version.

  • Message HTML
    Specifies the HTML content for the message. This represents the body of the message, and will be displayed for the majority of mail clients which support HTML E-mail. If this field is left blank, an HTML version of the message will be constructed automatically based on the text version.

    After composing an HTML version of your message, you may optionally click the To Text button to automatically generate a text version of the message based on your HTML version.

Placeholders / Variables

Each message may include "placeholder" values that will be replaced with alternate text before the message is sent. These are typically used to insert content such as the client's name or E-mail address into the message template.

Placeholders are enclosed in braces, and typically look something like {$account.username}.

The selection of available placeholders will vary per message; it is recommended that you base your custom messages on the default messages and retain any placeholders that already exist in each one.

Message Previews

At any time while editing your message content, click the Preview button at the bottom of the page to display a preview of your messages.

The preview feature displays both the HTML and text messages as they would appear in a user's E-mail client, with all variable placeholders replaced with sample text. This feature is especially useful when composing HTML messages, to ensure that your HTML code is valid and correct.